HP have extended the warranty to 2 years on some models in the HP DVxxx series and Compaq V3000 and V6000. But all models with the nvidia chip set are proving to have this fault !!!
The models (tag numbers) being covered seam to be the ones sold on mass to corperate customers !!! IE:- The poor chaps on the street who bought HP or Compaq laptop tops are being left out in the cold with a laptop that is both unfit for purpose and costs more than its worth to repair
Also many HP DV2000's where shipped with Compaq mother boards, so when you go on the HP extended warranty site, you are not covered !! how ever if you check the tag number under Compaq v3000 or v6000 you will see your motherboard is covered, and if you call HP they will the honor the extend warranty but only if you point this out to them !!! They don't check it for you !! This is strange as in the USA HP seam to have corrected this problem !! please see the difference between the EURO and USA HP warranty sites below :-
EURO SITE :- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=uk&docname=c01087194
USA SITE :- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&product=1842189&lang=en&docname=c01300427
EVEN IN CANADA THEY GET THE CORRECT TAG NUMBERS !!! :-
It is my opion that HP and nivida are running scared there are millions of laptops and owners out there being ripped off. Nvidia have put millions aside to cover the part extended warranty :-
These include HP's Pavilion dv2000, dv6000, and dv9000 series laptops, and the Compaq Presario V3000 and V6000 series as well. Nvidia owned up to a problem earlier this month, and announced it was taking.
"a one-time charge from $150 million to $200 million ... to cover anticipated warranty, repair, return, replacement and other costs and expenses, arising from a weak die/packaging material set in certain versions of its previous generation GPU and MCP products used in notebook systems." ((GPU HEAT SINK PASTE)+(WHY NOT JUST USE ARTIC SILVER PASTE AND COPPER ??) 'JACK')
from :- http://www.pocket-lint.co.uk/news/news.phtml/16455/17479/34-Dell-HP-laptops-faulty.phtml
But the millions are not being spent fixing all the models at fault loads of people are being left out in the cold... if you are one of them please email a letter to Mark Hurd (the CEO of HP) via the HP website at:-
If enough of you email him you might make a difference.. i also think those of you in the UK should email the BBC WATCHDOG program, i am sure someone will provide the link here soon..
I hope this will help some of you good luck best wishes jack
The following symptoms apply to Pavilion dv2000 and Presario V3000 notebooks:-
The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.There is no video on the computer LCD panel or external monitor.
The following symptoms apply to the dv6000, dv9000 and V6000 series notebooks:
The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
There is no video on the computer LCD panel or external monitor.The notebook has no power and no active LEDs.
The notebook does not start.The battery charge indicator light does not turn on when the battery is installed and the AC adapter is connected.
The notebook issues a single beep during boot indicating no power.
The external monitor functions but there is no image on the notebook LCD panel.
IN THE USA A LAW SUIT HAS BEEN ISSUED AGAINT NIVIDA AND HP OVER THIS BUT YET IN IN THE UK THEY ARE NOT EVEN GIVING OUT THE CORRECT SERVICE TAG NUMBERS !!
THE SUMMONS :-
AND YET THEY STILL WONT LIST THE ONES THEY ARE WILLING TO FIX IN THE UK CORRECTLY !!!
MANY THANKS JACK (THANKS & CREDIT CORY)
They've known about this since at least Sept 07 when they updated the BIOS to keep the fans on full blast making the laptops not only hot but noisy too.HP should stop burying their head in the sand, sort out the problem and pass on the cost the component manufacturer responsible not the consumer!